Please note that all of the testimonials below have been voluntarily submitted by our customers. We appreciate you letting us know how your experience has been with us. If you would like to add your testimonial please e-mail it to firstname.lastname@example.org.
"Fantastic people and products! My Favorite safety supplier..."
"Shout out to the folks at Cutting Edge Products. Very Professional and awesome customer service."
"Our business has been utilizing several different Self Defense Product suppliers to date%u2026and we can honestly say Cutting Edge Products Inc is the ONLY supplier who we have not had a SINGLE issue with. Orders ship out on time, every time, orders are always accurate and well packaged for shipment, and we haven%u2019t had any customer reports of defective or low quality products. From our other suppliers offering similar items, we have gotten a few complaints and returns. It is a pleasure doing business with this company."
-Shauna and Derek Reynolds
"I love working with your company. Everyone I've come into contact with has been friendly, easy to work with, and super-efficient."
-Dillon Lee - Ecommerce Proprietor, Sheepishly Good
"THANK YOU! THANK YOU! THANK YOU! You are the best. I really appreciate your help… My dogs and I will feel so much safer now. Really appreciate your GREAT customer service."
-Cathy, Lake Worth, FL
"I want to thank Boris, and Cutting Edge Products for the BEST service possible! I am a long time dealer …. What a company! I am a VERY satisfied dealer, and will continue doing business with Cutting Edge Products knowing that they stand behind what they sell. Thanks!”
-Ed Borgen - Vision Sales
"I just received my replacement Streetwise device. Thanks for your superior service. You guys are the epitome of great customer service.”
“Hey JT, I wanted to thank you again for your help today. It is truly a pleasure to deal with courteous, helpful and knowledgeable people like yourself and so many others I've spoken with at Cutting Edge. Thanks again!”
-Dave, Counterstrike Defensive/Sentry Depot.
“As a brand new customer I had many questions. I was so amazed and pleased with the superb customer service I received from the Cutting Edge team. “Joe”, in particular, has been extremely patient and kind while walking me through the whole process of ordering shipments of products, etc. He was not scared off by my ignorance, but always handled my questions warmly and extremely professionally. My confidence in this company is soaring, and I look forward to many years of a great partnership!”
-Kathy Anderson, AnderSense
"I have been working with Cutting Edge since 2004. Ray and his team have been a great pleasure to work with. Not only are they are true professionals, they are also very down to earth and very easy to work with. My experience with them has been excellent. They are definitely one of the best vendors in the safety product industry. I highly recommend Cutting Edge to any company who only wants to do business with a top notch company."
-Joe Lau, Best Stun Guns
"Recently I had the pleasure of working with JT in order to resolve a customer service issue. JT was very knowledgeable and helpful, and he represented your company well. The thing that impressed me the most, though, is that he kept his word; when he said he would email and call within a certain time frame, he did. These days it seems hard to find employees and companies that have the integrity to keep their word even with simple things like emailing and calling back when they say they will. Thank you so much for having such a great employee as part of your team."
"I wanted to take a moment and say thank you for all you have done to help our business grow. Joe and JT (from our Sales Dept.) have been instrumental in achieving this growth. The quality of the product, along with their professionalism and expertise, have helped to make Cutting Edge the first place I choose for my merchandise needs."
-Denise Winton, Co-Owner, L & D Collectibles Alley Cat Personal Defense Products
"I don't know who packed my order yesterday, but let the warehouse staff know that it was packed like Ft. Knox! I think it could have been dropped from a tall building and not a single box would have been damaged :) Really, it was a great job and it was very appreciated!"
-Jeffrey Miovech, MiWray Global Marketing LLC
"Got the new disable pin with strap in the mail today, thank you so much. To be totally honest I didn’t think it would be this easy. In todays’ business environment service after a sale is rare, if it exists at all. It was a pleasure dealing with you and I can only say that based on this one small experience you are rare company in 2013."
-Chris Klein, Bradenton FL
"Hello Cutting Edge Team! My first order was great. Thank you for the great packing. Great service, great products, great pricing. What more could a dealer ask for? I see many years of a good business relationship in the future."
-Spray Daddy, Bakersfield CA
"Greetings! I just wanted to say, "Thank you!" for all of your great service and products. Through eBay and Amazon, I have generated over $4,000 in sales in a little over 30 days …. I am excited about this venture and look forward to a long and dedicated partnership!"
-Jeffrey Moivech, MiWray Global Marketing
"I want to let you know your guys made sure my case of guns shipped today. Joe & JT knew I was hurting bad for the guns and made it happen. I just want to commend your guys on a great job. They do care about your customers. Good work Ray!"
-Irv Miller, President, J & L Self Defense Products
"Thank you for the quick response to my last email. Everyone there is so helpful and it makes doing business with you so much easier. You guys know what you are doing!"
-Stephanie, Self-Defense Supply
"Cutting Edge is one of the best companies I've done business with. My account was set up fast and all questions answered quickly and professionally."
- Edward Locklear, Freedom Chief Trading Post
"Thank you guys for all your help and thanks for being one of the fastest most trusted suppliers I have ever done business with. I wish every company I did business with worked like you guys. Man I wish you guys would start carrying other products as well as what you sell right now. I would then probably just transform my business to just sell a deal with you guys exclusively. You guys are a great company, with great products and fast shipping!!!"
- Jon Johnston - CEO - Jon Boys Collectibles & Gifts Co.
"After working with Cutting Edge for almost 4 years now, I would like to compliment you guys on your great customer service, fast shipping and professionalism. You guys are one of the best in the wholesale industry!
Every time I had an issue or concern, you dealt with it quickly and efficiently. Cutting Edge is the only company I trust to handle my drop shipping needs!
Thank you again for your Excellent customer service! I will continue to order from Cutting Edge Products Inc!"
- SafetyBuddy, Irvine, CA
"I have many bad experiences with other sites that wouldn't give a name or phone number if I had a problem with a order.
When I was setting up my account with you I had a few questions and called. All my questions were answered by a knowledgeable person and if I had any problems they would be taken care of right away. I encourage you to sell this concept to all your future customers. IF YOU CAN'T SPEAK TO A REAL LIVE PERSON (BEWARE)
Once again, Thank you and your staff for a great site and support."
- Al, FunTimes4U2, Aurora, OH
"I have purchased and sold Cutting Edge Products for a few years WITHOUT ONE problem. I have not had this experience with any other company I deal with. The best products, the best shipping department, and the best customer service. The only company that I have found trust worthy enough to use as a drop shipper!!!
Cutting Edge - The Name Says it ALL!!!!"
- Valerie Bonaro, Jacksonville, FL.
First I would like to thank you for your assistance in setting up my drop shipping account and handling my first order. If you are not the boss be sure and copy him on this letter. Your professionalism in dealing with customers ensured that the process was both quick and painless. You're getting the graphics disk together in time to include with my order is greatly appreciated."
- Black Mountain Security
"Cutting Edge is top notch. After reviewing the merchandise line on www.CEPI.biz , exchanging correspondences and ordering from Cutting Edge Products, Inc., I have only the best to say about this company. The Cutting Edge Staff goes above and beyond all expectations. They are very customer friendly and informative in their communications. Their notifications on orders placed and their shipment notices are very organized and timely. Shipment documentations are structured in a detailed easy-to-read print-out. The merchandise arrived on time and well packaged. I was very satisfied with the quality of every item. There was no surprises. Everything was exactly as it was pictured and described.
The Cutting Edge has my full respect and admiration. I would not hesitate to refer them to others.
Best Regards Cutting Edge!"
- Dianne Morrison
"Hello Cutting Edge Staff,
I have been so pleased with the service we here at Quick187.com have received from Cutting Edge that I just had to write a quick thank you! Your prices may be some of the lowest around, but that is not the only thing that keeps me coming back. The customer service provided by your staff is second to none! I'm sure I'm not your only customer that was a tad upset when Tracy left, but Debbi has been doing an exemplary job. She seems to have picked up right where Tracy left off, and I am very pleased with the way she handles my account. Everyone, and I do mean everyone, at Cutting edge is top notch (Debbi, Renee, Mike, Ray, Jimmy, hope I didn't forget anyone). You have always made me feel like I'm your #1 most important client. Ok, I said a "quick thank you," so I'm going to close this by saying one more thing. If you want to be treated like a VIP client, regardless of order size or frequency, then Cutting Edge is the place to do business. Thank you for your time."
- Shawn Murphy
"I have been working with Cutting Edge for about 2 years and I feel that Cutting Edge is a VERY well run Business. Their products are superb, as well as their order processing. Their tech support as well as their customer support is terrific...The service at Cutting Edge can be summed up in one word "Excellent"."
- Maureen Howarth...A very satisified customer
"I have truly enjoyed my business relationship with Cutting Edge Products Inc. They have been my supplier and drop shipper for over a year now and have proven to be a reliable company with excellent customer service." Good luck with the new website. I'll be looking forward to it! Bye the way, thanks for the quick reply and thanks for your excellent customer service. I really enjoy doing business with you guys- all of you are very cool."
- Aaron De La Garza, SkyWay Products
"Just wanted to drop you a note to say thanks for the polite, prompt service you provide. If only all the people I did business with were as professional and caring as all of you are. I appreciate the fact that you always ship my orders so quickly, and I really like getting the product updates.
Thanks again for a job well done, and I hope all of you have a blessed Thanksgiving."
- Kimberly Freeman, Impact Training
"Dear Mr. Gilbarte:
Thank you very much for your kind attention! I have your web site back up. Your web site is outstanding and the products are great. The best thing is your staff --- always helpful and quick to respond. I have a new small kids' produc ts website and from the companies I am dealing with, I always get the best service from Cutting Edge Products, Inc. Because I am new, I haven't placed many orders yet, but the site is catching on and I hope to give you more business in the future."
- Sandra Fritz
"Thank you so much for everything... I do appreciate your quick response for my customers sake... I have been very very happy working with your company so far... and look forward to a prosperous future for us both! "
- Tressa Barnett, www.TressasVillage.com
"I recently started working with Cutting Edge Products and they are GREAT. It was so nice to talk to a real person when I called for a question. They went above and beyond to help me with my question. What a great group of people. I hope to do buisness with Cutting Edge Products for a long time."
- Michael Cupp, MBC Security.
We have been successfully retailing safety and security products for over 10 years. We have learned the value of working with a few reliable drop ship distributors. Studies have shown that fast delivery is the number one criteria for evaluating good online shopping experience. Nothing is worse than a customer placing an order and the distributor fails to ship it immediately. The calls, the emails, credit card disputes%uFFFD It is never good business when we have to explain why an order is not delivered on time. Cutting Edge Products is simple unsurpassed for fast, reliable order processing & shipping. Everyone at your organization should be commended and applauded. So often, as a retailer, we never hear positive feedback from the thousands of satisfied customers that have ordered from us. That's ok. But I want you to know we appreciate the rock solid support and amazing service you and your staff have provided our business. If anyone is considering starting a business in safety or security products, they would be NUTS not to sign up with Cutting Edge Products. Should anyone ever doubt your credentials, please have them call me personally."
- Thomas Franks, President, Safety and Security Center
"I have been dealing with Cutting Edge Products now for several years. All I can say is that it does not get any better than these guys! I use them to Dropship Security items for me and in my books they are tops. They are number one in customer service which is real important to me. They are on top of things and get my items shipped to my customers super fast. If for any reason they a problem should arise, one phone call fixes it. They know what items I sell and take my account personally, and let me know when a new item comes in that they think I should market. Always a warm greeting when we meet face to face at trade shows- like my best friends! In my type of business it's real important to know that you have a vendor you can count on- These guys are Great- Thanks again for another successful year!"
- Andy Plaks
"I just wanted to thank Cutting Edge Products for the GREAT service you offer! I started selling your products towards the end of 2005, and I am looking forward to a VERY SUCCESSFUL 2006! To be able to call and ACTUALLY talk to someone, really sets your company ABOVE the rest. Looking forward to doing TONS of business in 2006."
- Coleman Dumas, Safe World Security.com
"I would like to take a moment to compliment you on both the quality and variety of your products, and the excellent, courteous service we receive from your staff. I don't know everyone working there, but Mike, Joe, J.C. and Debbi come instantly to mind. They are always conscientious about calling back to notify us of "out of stocks", "back in stocks", possible shortages, and other information that helps us run our business efficiently. It is rare to receive such good service, and it is appreciated. We now purchase a lot of products from you and our orders continue to increase. With the volume of products we buy from you now, we would expect to receive good service, but what makes your company stand out is that we have received the same high level of service from day one."
"Being brand new, and just having placed my 2nd order, I must say I am very pleased with your customer service. Your staff helped me with the questions I had about getting signed up as a drop shipping account, and a problem I had with the website (which turned out to be my lack of computer skills!). I am looking forward to doing alot of business with CEP in the very near future. Keep up the good work."
- Ed Borgen, President -Vision Sales, Santa Clarita, CA
"I use your streetwise pepper spray and have found it is as hot as FOX labs even though it costs only a third of the price !! It is an excellent product. I test ALL pepper sprays on myself (simple test method spray in corner and walk into cloud) and believe me, with BOTH sprays you will not be able to open your eyes to find anything :-))) Best regards to you and your team , and keep producing great products"
- Roy Burke
"I, Rick Bowlby, have been affiliated with Cutting Edge Products now for about 4 months. I do know how to operate a computer but there are some things I still need help with. Also, as to my Website and its operation and performance I needed a little help. Charge cards were another of my weakness. I just want to tell everyone and anyone who decides to try this type of marketing with Cutting Edge Products that they can rest assure they will get all the regular help along with technical help they need. Everyone has been helpful and fast with the help. It's a good place to do business."
- Rick Bowlby
"We recieved the package today! That was really fast delivery. Unbelievable service! Thank you very much and look forward to my next order with you all."
- Mary Randall, E & E Retail
"I just wanted to take a moment to thank all of you for the assistance you provided in making my first purchase. I originally contacted Cutting Edge to add the GE 911 Emergency Light to my current product line. Thank you very much for educating me on the Strike Master II. I received my shipment on Monday and had my first order on Tuesday. It's not hard to make money when you have a great product. You guys are Awesome!"
- Michael Hoffmann & Family, www.MichaelComedy.com
"The order was great, as usual. Its great to receive an order so fast! We appreciate it! I have done business with a lot of companies over the years. It's nice to do business with people that really know what customer service means! Thank you!"
- Lynn Criner, J. & L. Distributors
"Your Company is unbelievable and in the USA. I only wish all companies had customer service like yours ... I only wish every Company in our great Nation was like yours. It's all about what you did. Customer service. And that is the way it should be. I live on the North Coast of California and rest assured the word will get out about your Company and the good old fashion service."
- Gary N. Murray, Cloverdale, CA
"Thanks for the fast service. I received my order on Saturday. Everything was packed with care and I appreciate the great service so far. I am hopeful of a long relationship with Cutting Edge."
- Jay Carnes
"Just want you guys to know that I think all of you there do a great job, and even though I am 1 of the little guys that orders from you I am always treated very kindly and quickly so my feedback is everybody give each other a pat on the back."
- Brian Thornton
"Thank you so much. .... Your customer service is beyond words."
- Craig Heer
"You guys get gold stars! Good work Joe, JT, shipping..."
"I want to thank you and the rest of the sales staff for the great customer service we have received from the beginning of our relationship. I thought last week was going the extra mile, making sure our needs were taken care of when I was in the hospital and lost track of the upcoming holiday. (and everything else). I also appreciate the personal thought and prayer offered on my behalf."
- Allen Bodily, Bodily Defense
"Hi Joe -- Just unpacked my order. Everything is accounted for and nothing is damaged (note: this order was shipped all the way to Australia). I am a very happy camper. Thanks to you and the team so much. Catch you soon."
- Karen Kavanagh
"Hi I'm Jack Piper, president of LBj Imports. We have been purchasing our pepper sprays through (Cutting Edge Products) now for a long time and never once have we had to call in about shipment delays. Another problem we had in the past was finding a true supplier with the consistency a small business needs in today's markets. The best thing about your company in my opinion is the product. We have had over 100 testimonials from our customers regarding your defensive sprays and they all say the same thing. They are the best & I must agree. Thanks for everything and keep up the great work!"
- Jack Piper, LBJ Imports
"I wanted to send you and the team a note to thank you for the quality of your stun devices and the great customer service! The Streetwise brand has quickly become our bestselling stun device brand. One of the devices that stands out is the "Peacemaker Stun Baton". I'm amazed at the quality and features for the price point of the Streetwise Peacemaker 6,000,000 Stun Baton. The Peacemaker outsells any of the other stun batons we offer in any brand. My customers like this unit because of the quality and features. The quality and design of Peacemaker is great! It is one of the nicest stun batons we have seen and reviewed within the price point.
I want to thank the Streetwise TEAM for what you do because the brand stands for quality from the packaging, design, and features to the customer service. I have quickly moved Cutting Edge Products to the top of our list as an A+ Supplier and made Streetwise The Spy Spot's #1 Brand. I appreciate what you do for us and keep up the great work with new innovative stun gun designs that stand alone from the rest and great customer service."
- Steve Trudeau, The Spy Spot