For $19.95 per month, we will provide you with customer support by placing a toll-free number and a link to LiveSupport Chat on your custom web site. Just seeing that you have a toll-free number and provide LiveSupport Chat is often enough to convince visitors to your site that you are a professional, well-established company. Before providing you with their credit card number and other personal information customers need to feel comfortable and be convinced that you are not a " fly-by-night" operation. When they see that you are a large enough company to offer this type of service, they will have the assurance that you can be trusted. When someone dials the toll-free number on your web site it will ring in our support center and be answered "good morning (good afternoon), thank you for calling customer service. How can we help you". The name of our company is never mentioned so the caller assumes they are speaking with you. Once all their questions are answered they can complete their order on your web site. Live support Chat will work the same way: the question typed in by your customer will be answered immediately by us to us but they will be under the impression that the answer came from you. In addition to helping you close the sale we will also provide you support after the sale. Your customer can contact us about the status of their shipment or ask us questions about the product after they receive it. Even though our products are of the highest quality, occasionally there will be a problem with a product not functioning correctly. Rather than having them call you and you having to figure out how to fix the problem, they will contact us directly. When your customer contacts us we can try to resolve a problem with the them but if it appears that a product is defective we will send out a replacement at our expense. Both phone support and live support Chat will be open from 9 a.m. to 5 p.m. EST. For this service we charge you only $19.95 per month.  In order for you to try it we will give you the first two months for free! After the first two months we will automatically charge your credit card unless we hear from you that you would like to cancel it. There is no long term commitment and you can cancel at any time. This monthly fee is guaranteed not to go up for at least six months. After six months each web site will be evaluated individually and the monthly fee may increase slightly. You should hope that your monthly fee will need to be increased (smile) because that means that your customer support feature is being heavily used and you are making a lot of sales. If you were to provide this service yourself you would spend much more than $19.95 per month for your own toll-free number and live support software (not to mention the fact that you could not leave your computer or telephone) and you would have to become an expert on all of our productsto be able to effectively answer questions. Remember that the percentage of sales you will make increases exponentially when you offer immediate support so this service should more than pay for itself.